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Help & Common Questions
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Billing & Subscription Help
To cancel quickly, head to our cancellation portal. After you cancel, you won’t see any further subscription charges. You’re also welcome to reach us via our support form.
The quickest route to a refund is our support form. We process refund requests under our refund policy, and most are sorted within a day, often quicker.
That charge comes from a SelectedTests subscription started after you finished one of our quizzes or reports. From there you can check your subscription, turn off upcoming billing, or get help via our support form.
To put an end to upcoming charges, cancel your subscription in our cancellation portal. Once that’s done, no more subscription charges will go through. You can also reach us via our support form.
SelectedTests runs on a subscription. When you start a plan or trial, billing renews on its own under the terms you saw at checkout, right up until you cancel. You can adjust or end your subscription whenever you like in our cancellation portal.
About Your Subscription
SelectedTests is a self-discovery platform built around quizzes, insights, and tools that help people get to know themselves and their relationships more clearly.
Yes. Certain SelectedTests products can come with a trial or an ongoing subscription plan that you choose at checkout. The price and billing terms are laid out at checkout before you buy. You can adjust or cancel at any time in our cancellation portal or by reaching us via our support form.
Your purchase is backed by a 30-day money-back guarantee. The quickest way to ask for a refund is our support form. Every request is handled by a person, as quickly as we can get to it. Our Refund Policy spells out all the details.
A lot of people join after finishing one of our quizzes or reports, like a personality, love, or relationship quiz. A trial or subscription option may then be picked at checkout. Need a hand? Reach us via our support form.