The site isn’t working right. What can I try?
When the site isn’t behaving, here are a few things to try:
- Refresh the Page: A quick refresh often clears up minor loading hiccups.
- Clear Cache and Cookies: Wiping your browser’s cache and cookies can fix problems caused by stale data.
- Switch Browsers: If it keeps happening, open the site in a different browser to see whether that helps.
- Turn Off Extensions: Some browser extensions get in the way. Disable them, then refresh the page.
- Check Your Connection: Make sure your internet connection is steady.
- Come Back Later: We may be running brief maintenance or hitting server trouble. Give it some time and try again.
- Reach Support: If none of that helps, let our customer support know through the Submit a request form.
